Privacy Policy
Tilbo is a companion app for parents: it suggests magnetic-tile builds and guides you step by step while you build with your child. We collect as little as possible, we never sell data, and there are no ads or tracking.
In short: without an account, everything stays on your device. If you sign in, we store your account and a backup of your app data so it can be restored. You can delete your account and that backup at any time from inside the app.
1. What we collect
If you don’t sign in
Your child profile, progress, badges, build journal and photos are stored only on your device. We don’t receive them.
If you sign in with Apple or Google
- Account details — a unique account identifier from Apple or Google, and the email address and name they share with us (with Apple you can hide your email; we then only receive a private relay address).
- App data backup — the child nickname and age range you enter, your tile inventory, progress (XP, level, streak, badges, skill counts), language and sound settings, and your build journal entries (which build, when, and any note you typed).
Photos you attach to the build journal stay on your device and are not uploaded.
Automatically
When the app downloads the latest build ideas, our hosting provider processes standard request information (such as IP address and device type) to deliver the response and keep the service secure. We don’t use analytics or advertising SDKs, and we don’t track you across other apps or websites.
On our website
If you join the waitlist at tilbo.app, we store your email address, language, the page that referred you and your browser type, to send you a launch note.
2. How we use it
- To sign you in and keep your progress backed up and restorable across devices.
- To provide and improve the build ideas and keep the service running securely.
- To reply when you contact us, and (for the waitlist) to tell you when Tilbo launches.
We do not sell or rent personal information, use it for advertising, or share it for cross-context behavioral advertising.
3. Children
Tilbo is designed for and operated by adults. Children take part offline, building with real tiles alongside a parent; they are not intended to use the app on their own. We don’t knowingly collect personal information from children. We ask only for a nickname and an age range — please don’t enter your child’s full name. If you believe a child has provided us personal information, contact us and we’ll delete it.
4. Service providers
We use a small number of providers who process data on our behalf, under their own security and privacy commitments:
- Vercel — app backend and website hosting.
- Neon — database hosting (United States).
- Apple and Google — sign-in.
We may also disclose information if required by law or to protect the rights and safety of our users.
5. Retention and deletion
We keep your account and backup until you delete your account. To delete it, open Me → Delete account in the app. This immediately and permanently deletes your account and cloud backup from our database, revokes Sign in with Apple access where applicable, and clears Tilbo data from that device. Residual copies in our providers’ encrypted backups are overwritten on their normal rotation schedule. You can also email us to request deletion.
6. Your choices and rights
Depending on where you live, you may have the right to access, correct, export or delete your personal information, or to object to certain processing. You can use the app without an account, and delete your account at any time. To make a request, email us — we’ll respond within 30 days and won’t discriminate against you for exercising your rights.
7. Security
Data is encrypted in transit (HTTPS) and at rest with our database provider. Your session is stored in the device Keychain. No method of transmission or storage is 100% secure, but we work to protect your information.
8. International users
Our servers are in the United States. By using Tilbo you understand that your information will be processed there.
9. Changes
If we change this policy, we’ll update the date above; for material changes we’ll also let you know in the app.
10. Contact
Questions or requests about privacy:
support@tilbo.app